I got tapped on the shoulder today to return to doing the order entry support crap I’ve been doing over the last few weeks at work. Apparently, the new person coming on board didn’t do as much to help us catch up as we thought. Disappointing, but not a surprise, entirely.
The reason is, during the time we didn’t have that person on board yet, we had several sets of hands working on doing those tasks rather than doing their own tasks. I didn’t get any programming to speak of done (I sneaked in some though), but I did get a lot of order entry things done. (It’s more than just entering orders, which I can’t actually do.)
But when we hired that person, we – and by “we”, I mean the Customer Service Manager – made some really dumb mistakes. I don’t mind calling them dumb because they were. And she should have known better, and should have had some standard work instructions done the last time we hired someone, but no to all of those. Instead she expected some sort of miracle to get this person up and running. So we lost a week trying to just get her access set-up.
Okay, back to reality. I start focusing on my tasks again. I updated a couple of pages in our intranet site, and I started an Excel VBA macro. It’s pretty complex and leaves me without a clue why it’s behaving the way it is. UGH.
Anyway, I got a call from the Customer Service Manager, who’s been out for a couple of days while her daughter had a baby, saying she needs me to go back to doing the order entry stuff I did before, because the “new” order entry team is still a day behind.
So now back to that junk, which isn’t fun but is necessary, and I have to hope these people catch up on their work pretty soon. This sucks.
On the upside, I managed almost five hundred words last night. Huzzah.